Tech Support file folders moved

Our technical_support file folder now has a new URL. In the future you will be directed to download the program files and tech support files from the relevant folders located at:


How to load a CMT Basemap

“I wanted to know how i can load a base map onto my screen when working on creating a map. I have tried (:Utilities/Base map/Load Base Map For City) but it doesn’t seem to work.”

Have you already copied the CMT Basemap files to your PC under c:\Basemap? If not, please download BASEMAP (for Arizona and vicinity) from

Then create a folder c:\Basemap on your PC and unzip the downloaded file to this folder.

Select View – Basemap – Display Basemap.

Now, when you open a Job file with Features in Arizona, the Basemap should automatically show up.

If you load a Basemap by using Utilities – Basemap – Load/Change Basemap, make sure that the folder used is c:\basemap.

Field data collection apps for iPad and iPhone devices

“We are using a PDA Recon WinCE and the FieldCe is working well. Does the ipad replaces the PDA?”

Our iPad/iPhone apps provide an alternative way of collecting field data. As the built-in GPS on iPad and iPhone devices are not accurate, users usually get a compatible external GPS receiver with the apps. GIS-grade GPS receivers such as the Dual XGPS-150 and Bad Elf GPS claim 2 – 5 meter accuracy. High-precision ones, like the SXBlue Platinum and EOS Arrow, are much more expensive.

iCMTGIS II can be used on iPad and is compatible with your PC-GPS 9. If you have an iPad and do not require high-precision, then you could get a Dual XGPS-150 or Bad Elf GPS and purchase iCMTGIS II from the Apple App Store for an economical additional field data collection system. You can find the Apple iTunes Preview for this app at

A Windows 10 update issue

“Well last night I think is the cause….Windows 10 did a update. I worked on CMT and the inventory software last night for 3 hours no problems. The update was over night. This evening I set down to work more on the report and when I click to load CMT I get: ‘MSGIS10.exe – System Error: The code execution cannot proceed because RAPI.dll was not found. Reinstalling the program may fix this problem.'”

A Windows update can make unexpected or unwanted changes to your PC. This recent update removed the two files ceutil.dll and rapi.dll.

Please download from

and extract the two .dll files to your PCGPS9, PCGIS9, PCGISX, MAPPER9, PCMAPAI40, CMTForester or CMTSURVEY9 program folder.

Also copy these two files to an external storage medium for safekeeping.

Issue for connecting to the internal GPS of Panasonic CF-33

“We bought an brand new Panasonic CF-33 and he come with a internal gps device. I try to activate GPS receiver with the right port COM and he never success to give me my localisation. I saw many satellite status but I’m not localizing on the map. I try with an external GPS (USB puck GPS) and it work quick and accurate. . . .We try only the GPS device without PC-Mapper and it working good.”

Apparently a firmware patch for the Panasonic Toughbook Laptop CF-33 is needed to enable the connection to work properly. The customer was able to resolve this issue with the help from Panasonic Support.

Running CMT timber cruising software on a Mac OS computer

“Do you have any idea how the CMT PC Cruise software with forestry toolkit runs on a Windows simulator program that is installed on a Mac OS computer? I know your software does not run on a Mac. There are several Windows simulator programs which allow Mac users to run MS Windows software.”

Some of our customers run our PC software in the PC mode on Mac OS computer, but we do not know how convenient or inconvenient it is to switch between the OS modes.

The current PC-Cruise is called CMT-Forester 10. If you have access to a Mac, you could try using its PC mode to run the DEMO version of CMT-Forester 10 and see how well it works.

Auto-labeling timber plots

“I have a generated waypoint file that I have imported into my PC-GIS X mapping software. While cruising timber I was going to mark off each of the plots on the hard copied map, and I wanted to see if there was a way to autolabel the plots by id number? I looked around, and I have roughly 80-something plots and that will take a lot of time.”

1. You can use Topic – Auto Label to label the active Topic with the Feature ID. You might need to adjust the font size for the labels.

2. You could also set up a Feature List to be used with your job, such that those waypoints you have already visited can be displayed in a different symbol than the ones you have not yet visited. Suppose you have named the Topic of the imported waypoints “Waypoint”. You would create a new Feature List named, say “WaypointsFL”. Add a Feature Topic to this Feature List called “Waypoint” (same as the Topic name in your map). Add an Attribute for the Feature Topic named “Visited”. For the “Visited” Attribute, mark the “Activate Pattern” checkbox. Now add two Values for this Attribute, one being “Yes”, and one being “No”. Assign a different symbol/color for the Yes Value. Leave the other one the same as the default (or the one you are using for the Topic in Map View).

Call up File – Job Setup and select WaypointsFL as the Feature List to use with this job.

Have the program display the Sheet View while you are out there. After visiting a waypoint, you would select “Yes” from the drop-down list in the spreadsheet for that point, and that point will now be displayed in the new symbol that you have defined in the Feature List.